F.A.Q
HOW LONG DOES SHIPPING TAKE?
Most orders are processed within 1–2 business days and typically arrive within 3–7 business days after shipment. Delivery times may vary based on your location, carrier delays, holidays, or weather conditions.
We are committed to the excellence and scientific integrity of our products at Mushroom FX. Rigorously tested for safety and efficacy, you will truly benefit from the remarkable capabilities of the products we carry.
HOW CAN I TRACK MY ORDER?
Once your order ships, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment directly through the carrier.
DO YOU OFFER FREE SHIIPPING?
Shipping promotions may vary throughout the year. Please check our website for current offers and promotions available at the time of purchase.
HOW OLD DO I NEED TO BE TO PURCHASE?
You must be at least 21 years old to purchase Party Favors Distro products. By placing an order, you certify that you meet the minimum age requirement.
ARE YOUR PRODUCTS LAB TESTED?
Yes. Every batch is third-party laboratory tested for quality, consistency, and compliance. Certificates of Analysis (COAs) are available upon request or you can view off our website.
WILL YOUR PRODUCTS CAUSE ME TO FAIL A DRUG TEST?
We cannot guarantee the results of any drug screening. If you are subject to employment, athletic, military, or legal drug testing, we recommend consulting your testing provider before using any supplement or wellness product.
CAN I RETURN MY ORDER?
Due to the nature of our products, opened items are generally not eligible for return. If your order arrives damaged, incorrect, or defective, please contact our customer support team within 7 days of delivery and we will work to make it right.
WHAT IF MY ORDER ARRIVES DAMAGED?
Please email our customer support team with your order number and photos of the damaged product and packaging. We will review the claim and assist with a replacement or other resolution when appropriate.
CAN I CANCEL OR MODIFY MY ORDER?
Orders begin processing quickly. If you need to make changes or cancel an order, please contact our support team as soon as possible. While we cannot guarantee modifications after an order is placed, we will do our best to assist.
HOW CAN I CONTACT CUSTOMER SUPPORT?
Our customer support team is available to assist with product questions, orders, shipping inquiries, and general information. Please visit our Contact Us page or email us directly and a member of our team will respond as soon as possible.
DO YOU OFFER WHOLESALE OPPORTUNITY?
Yes. We welcome inquiries from retailers, distributors, and other business partners interested in carrying Party Favors Distro products. Please visit our Wholesale page or contact our team directly for more information.
